![]() These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. Contact us for more information.Īnalytical cookies are used to understand how visitors interact with the website. Our company is committed to selecting the best people for your offshore team. Psychological, IQ and Communications skills exam.Our process implements a four-step, multilevel, employee screening process consisting of the following: Magellan Solutions has deployed a rigorous selection process that has yielded only the best employees from the candidate pool. Utilizing the personal social networks of senior executives and middle management.Placing job advertisements on online recruitment websites and Targeting and approaching candidates directly in limited circumstances.Participating in job fairs sponsored by the government, major universities and other institutions in Metro Manila and elsewhere.Placing prominent advertisements in national and Metro Manila newspapers, on major Metro Manila radio stations and on its own Web site and elsewhere on the Web.Magellan’s customer service employee recruitment efforts have included the following specific methods: It is a highly accessible location, adequately served by all Metro Manila taxicab operators and several major Metro Manila public transit routes. The building is surrounded by 24hr restaurants and mini-stores that are necessary to accommodate the call center agents providing helpdesk and technical support services who will be working on extended hours. Strategic location – Our center is situated in a densely populated residential area in the center of Mandaluyong City, one of the major cities of Metro Manila.We pride ourselves by having co-employees that take care of each other. Environment – A familial atmosphere that encourages open communication among the people involved in customer services and takes care of them.An Open management style that encourages people to speak up about their concerns. ![]() Management – A Reliable and trustworthy company for call center employees to respect and grow with.At Magellan Solutions, we set ourselves apart not only by focusing on the obvious compensation and benefits package but by addressing other equally important needs of employees, namely: In the Philippines call center industry, qualified call center agents are becoming harder and harder to come by and the task of recruiting personnel for customer service and helpdesk/technical support outsourcing requirements is becoming more difficult.įor the most part, this is due to competition with several hundred call centers spread across the Philippines. Certificate Intelligent Document Processing.Whether you’re looking for temporary assignments, temp-to-hire opportunities or a full-time job, trust your customer service job search to CornerStone. ![]() Our recruiters are experienced and have good relationships with top employers. When you search for customer service jobs with CornerStone, we help make the process easier. However, it can be difficult to find good call center jobs with employers that will value your work. Looking For Call Center Or Customer Service Jobs?Īs a customer service professional, you know your skills are in high demand. When you need great people, work with CornerStone, a trusted call center and customer service staffing agency serving Dallas/Fort Worth, Tempe and Phoenix. Our process is thorough, accurate and efficient and designed to deliver results. Whether the need is temporary or full-time, we take a hands-on and personalized approach to client needs so we can identify the types of people who will excel in your work environment. ![]() But to meet customer demand, it’s imperative to stay fully-staffed with skilled, experienced reps.Īs a leading call center and customer service staffing agency, CornerStone Staffing finds the right person for your open roles, every time. Call Center & Customer Service Staffing AgenciesĮvery manager in a call center knows that finding and keeping talented customer service reps can be a challenge. ![]()
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